terms-and-conditions

Order Acceptance

The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. We reserve the right, without prior notification, to limit the order quantity on any item and/or to refuse service to any customer. Verification of information may be required prior to the acceptance of an order. Prices and availability of products on Green Parrot Superstore's website are subject to change without notice. Errors will be corrected when discovered and we reserve the right to revoke any stated offer and to correct any error, inaccuracy, or omission (including after an order has been submitted). Certain orders constitute improper use of the Site. Green Parrot Superstore reserves the right, at its sole discretion, to refuse or cancel any order for any reason. 

Risk of Loss

All items purchased from Green Parrot Superstore are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Product Descriptions

Although we try to be as accurate as possible, Green Parrot Superstore does not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current or error-free. If a product offered by Green Parrot Superstore is not as described, you still have the option to return the product.

Pricing

If the correct price of an items is higher than our stated price, we will either contact you for instructions before shipping or cancel the order and notify you of such cancellation. We ship orders throughout the United States and collect and remit sales tax as required by law.

Animal/Bird purchases;

1. Refunds: No refunds on the Purchaser’s initial deposit and/or on any payments made towards the purchase of an animal once the animal has been ordered/reserved or deposit has been made in person. Birds/animal cannot be returned if lab/breeder makes a DNA sexing mistake.

2. Health Guarantee: All our birds come with a health guarantee.  We guarantee that there are no symptoms of disease or parasites at the time of sale/shipping and that our birds are healthy.  This means our birds are free of viral infections and congenital defects.  We do not consider a slight growth of gram negative bacteria to be a disease but recognize it as a stress-related reaction to change in environment or reaction to stress during transportation and/or shipping.  Birds may not be refunded or exchanged, unless the bird is examined by an avian veterinarian within 72 hours of receipt of the bird and found by vet to be "unfit for sale".  An avian veterinarian’s certificate stating the bird was unfit for sale must be presented to Green Parrot Superstore within 24 hours of the exam for exchange only.

3. Warranty: If the Purchaser has other birds/animals in the home, the Purchaser agrees to provide proof to Green Parrot Superstore that the home environment and/or personal flock in the home tests negative for the following avian diseases -Polyomavirus (PVD), Psittacosis (Avian Chlamydia), Psittacine Beak & Feather Disease (PBFD), Avian Herpes virus (Pacheco) and Avian Borna virus (PDD).  Used cages are NOT permitted or Purchaser forfeits the animals warranty.